Trust Center

PingPong maintains a strong commitment to security and regulatory compliance. Information security is integral to our operations and is embedded throughout our organizational framework.

For any specific questions about the information below, please contact our team directly.

Compliance

GDPR
PCI DSS
SOC 2 Type 1
SOC 2 Type 2
ISO 9000 Quality Management System
Visa Service Provider

Certifications

•  updated aug 2025

International

PCI DSS Payment Card Industry Data Security Standard
ISO 9000 Quality Management System
SOC 2 Type 1/Type 2 System and Organizational Controls

Regional

Filing and Certification for Chinese Payment Institutions
Classified Protection of Cybersecurity (Level 3)
Sarbanes-Oxley Act (SOX) ITGC Compliance

Industry

VISA Global Registry of Service Providers
Mastercard SDP (Site Data Protection) Program
UnionPay Service Provider Certification
PSD2 (revised Payment Services Directive 2) Compliance Certification
How is PingPong regulated
across each jurisdiction?
Coverage Map
Jurisdiction
License(s) in the Jurisdiction
Australia
PingPong is licensed by the Australian Securities and Investments Commission (ASIC) under Australian Financial Services License (AFSL) number 518902 to issue non-cash payment products and foreign exchange contracts. It is also registered with the Australian Transaction Reports and Analysis Centre (AUSTRAC) as an independent remittance dealer.
Canada
PingPong is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) under registration number M19417425 to provide foreign exchange dealing, money transferring and payment services.
China
PingPong holds a Payment Business License issued by the People's Bank of China (PBOC), authorised to conduct Stored Value Account Operation - Type I and II Services (License Number Z2012033000015). Type 2 Service is limited to Zhejiang Province.

PingPong also holds the permission of factoring business granted by local financial regulatory adminstration in China.
European Economic Area
PingPong is licensed by the Commission de Surveillance du Secteur Financier (CSSF) of Luxembourg under registration number W00000014 as an Electronic Money Institution, authorised to issue, distribute and refund electronic money, and to provide payment services.
Hong Kong
PingPong is licensed by the Hong Kong Customs & Excise Department as a Money Service Operator (MSO) and is licensed by Hong Kong Eastern Magistrates Courts as a Money Lender under the Money Lenders Ordinance (Cap.163).

PingPong is also regulated by the Securities and Futures Commission (SFC) (CE Number BOW876) of Hong Kong and holds a Type 1 License for Dealing in Securities, Type 3 License for Leveraged Foreign Exchange Trading, Type 4 License for Advising on Securities, and Type 9 License for Asset Management.
Indonesia
PingPong is regulated by Bank Indonesia as a Category 3 Payment Service Provider (License Number 14/98/DASP/41), authorised to provide remittance services and other services determined by Bank Indonesia.
Malaysia
PingPong is regulated as a licensed MSB entity under the Money Services Business Act 2011 and holds a Class B Money Services Business License (License Number: 674) granted by Bank Negara Malaysia (BNM).
Singapore
PingPong is licensed by the Monetary Authority of Singapore (MAS) as a Major Payment Institution (License Number: PS20200586) to provide account issuance, domestic/cross-border money transfer, and merchant acquisition services.
United Kingdom
PingPong is licensed by the Financial Conduct Authority (FCA) of the UK under registration number 974154 as an Electronic Money Institution, authorised to issue electronic money and provide payment services.
United States
PingPong is registered as a Money Service Business with the Financial Crimes Enforcement Network (FinCEN) with Registration Number 31000304299724. PingPong is licensed or registered as a Money Transmitter (NMLS ID: 1572799) in most states.