US State Licenses and Disclosures
Residents of certain U.S. jurisdictions may have specific rights related to payment services, error resolution, complaints, or regulatory assistance. Additional information about these rights may be available directly from the applicable state or jurisdictional regulator.
PingPong Global Solutions Inc. is licensed in the following jurisdictions:
JURISDICTION
REGULATORY AGENCY
STATUTE
LICENSE
Disclosure: If your issue with PingPong Global Solutions, Inc remains unresolved after contacting at 415-404-6568, please submit formal complaint tothe State of Alaska, Division of Banking & Securities.
Please download the form here.
Submit formal complaint form with supporting documents:
1. Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
2. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call 907-465-2521.
California Department of Financial Protection and Innovation('DFPI')
Disclosure:
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its:
Toll-Free Telephone Number: 1-866-275-2677; by email at consumer.services@dfpi.ca.gov or by mail at the Department of Financial Protection and Innovation.
Attn: Consumer Services, 651 Bannon Street, Suite 300, Sacramento, CA 95811
You can also visit their website here.
Colorado Division of Banking
Customer Notice:
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking Pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
For any questions or issues regarding a transaction, please contact PingPong Global Solutions, Inc at 415-404-6568 or email at support@international.pingpongx.com. The Colorado Division of Banking does not have access to this information.
If you are a Colorado resident and have a complaint to file against PingPong Global Solutions, Inc, the money transmitter sending yourfunds, the complaint must be submitted in writing. Please fill out theComplaint Form provided on the Colorado Division of Banking’s website and return it with any supporting documentation via mail or email to:
Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
For more information, access their website here.
Connecticut Department of Banking
Department of Insurance, Securities and Banking
Disclosure: Florida residents may contact the Florida Office of Financial Regulation with questions or complaints about PingPong Global Solutions, Inc at 200 E. Gaines Street, Tallahassee, FL 32399-0376; Phone: 800-848-3792 (toll free).
Division of Financial Institutions
Disclosure: If you have a complaint, first contact the consumer service team at PingPong Global Solutions Inc at 800-384-5729, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Illinois Department of Financial & Professional Regulation, Division of Financial Institutions, 1-888-473-4858 (toll-free), https://www.idfpr.com/.
Disclosure: The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding PingPong Global Solutions Inc License No. 1572799 via email, mail, fax, or in-person at:
Consumer Services Unit, 100 S. Charles Street, Tower 1, Suite 5300 , Baltimore, MD 21201; Toll Free: 888-784-0136; Email: CSU.Complaints@maryland.gov
You can also visit their commissioner’s website here.
Disclosure: If you have complaints or questions with respect to any aspects of the money transmission activities conducted at this location, you may contact the Minnesota Department of Commerce Financial Institutions Division (“MN-FI”) Non Depository Institutions at 651-539-1600; consumer.protection@state.mn.us
New York Department of Financial Services
Article 13-B, New York Banking Law
MT 105240
North Dakota Department of Financial Institutions
Department of Banking and Securities
The South Carolina Office of the Attorney General, Money Services Division
Disclosure: South Dakota customers can contact the Division of Banking at phone: 605-773-3421 with questions or complaints about the licensee's money transmission services.
Texas Department of Banking
Disclosure: If you have a complaint, first contact the consumer service team at PingPong Global Solutions Inc at phone: 800-384-5729, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705; 1-877-276-5554 (toll-free), www.dob.texas.gov.
Disclosure: If you have a complaint regarding PingPongGlobal Solutions Inc money transmission services, please contact at 800-384-5754.
If you still have an unresolved complaint regarding thecompany’s money transmission activity, please direct your complaint to:
Washington State Department of Financial Institutions, Division of Consumer Services, P.O. Box 41200, Olympia, WA 98504-1200
Telephone: 1-877-746-4334
Email: CSEnforceComplaints@dfi.wa.gov
For more information, access their website here.