US State Licenses and Disclosures

Disclosure: If your issue with PingPong Global Solutions, Inc remains unresolved after contacting by phone at 855-4-PINGPONG (855-474-647-664). please submit formal complaint tothe State of Alaska, Division of Banking & Securities.

Please download the form here.

Submit formal complaint form with supporting documents:
1. Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
2. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call 907-465-2521.

Disclosure:

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its:

Toll-Free Telephone Number: 1-866-275-2677; by email at consumer.services@dfpi.ca.gov or by mail at the Department of Financial Protection and Innovation.

Attn: Consumer Services, 651 Bannon Street, Suite 300, Sacramento, CA 95811

You can also visit their website here.

Disclosure:

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmission Modernization Act, Title 11, Article 110, Colorado Revised Statutes.

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT

You must contact the Money Transmitter who processed your transaction for assistance.

The Division of Banking does not have access to this information.

‍If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY 

ALL complaints must be submitted in writing.

‍Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202

Email: DORA_BankingWebsite@state.co.us

Website: http://banking.colorado.gov/industry/money-transmitters

Colorado Customer Notice MO7 English and Spanish

Disclosure: Florida residents may contact the Florida Office of Financial Regulation with questions or complaints about PingPong Global Solutions, Inc at 200 E. Gaines Street, Tallahassee, FL 32399-0376; Phone: 850-487-9687 (toll free).

Disclosure: If you have a complaint, first contact the consumer service team at PingPong Global Solutions Inc by phone at 855-4-PINGPONG (855-474-647-664), if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Illinois Department of Financial & Professional Regulation, Division of Financial Institutions, 1-888-473-4858 (toll-free), https://www.idfpr.com/.

Disclosure: The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding PingPong Global Solutions Inc License No. 1572799 via email, mail, fax, or in-person at:

Consumer Services Unit, 100 S. Charles Street, Tower 1, Suite 5300 , Baltimore, MD 21201; Toll Free: 888-784-0136; Email: CSU.Complaints@maryland.gov

You can also visit their commissioner’s website here.

Disclosure: If you have complaints or questions with respect to any aspects of the money transmission activities conducted at this location, you may contact the Minnesota Department of Commerce Financial Institutions Division (“MN-FI”) Non Depository Institutions at 651-539-1600; consumer.protection@state.mn.us

Disclosure: South Dakota customers can contact the Division of Banking at phone: 605-773-3421 with questions or complaints about the licensee's money transmission services.

Disclosure: If you have a complaint, first contact the customer support team at PingPong Global Solutions Inc by phone at 855-4-PINGPONG (855-474-647-664), if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:

Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705; 1-877-276-5554 (toll-free), www.dob.texas.gov.

Disclosure:

If you have a question or complaint regarding our money transmission services, please contact PingPong Global Solutions Inc first at 855-4-PINGPONG (855-474-647-664) or support@international.pingpongx.com.

If your issue remains unresolved, you may contact the Virginia State Corporation Commission's Bureau of Financial Institutions with complaints about PingPong Global Solutions Inc's money transmission services:

• Website: http://scc.virginia.gov/pages/Bureau-of-Financial-Institutions
• Phone: (804) 371-9657
• Mail: Bureau of Financial Institutions, State Corporation Commission, P.O. Box 640, Richmond, Virginia 23218-0640

Disclosure:  If you have a complaint regarding PingPongGlobal Solutions Inc money transmission services, please contact by phone at 855-4-PINGPONG (855-474-647-664).

If you still have an unresolved complaint regarding thecompany’s money transmission activity, please direct your complaint to:

Washington State Department of Financial Institutions, Division of Consumer Services, P.O. Box 41200, Olympia, WA 98504-1200

Telephone: 1-877-746-4334

Email: CSEnforceComplaints@dfi.wa.gov

For more information, access their website here.